The person whose name is on the ticket must be the passenger traveling with us. Tickets are non-transferrable. If your name is on the ticket, you must refund the ticket (less any amount used) and apply the leftover balance to a new ticket for the actual person traveling. Interline tickets must be refunded through our Main Office (see above “Can I get a refund if I didn’t use my ticket?”). If you purchased an interline ticket for someone else and your name is on the ticket, a new ticket must be purchased and the other ticket sent into the Main Office for a refund. If you wish to buy a ticket for someone else and they cannot be present at the time of purchase, you may purchase it on-line or contact the Information Center to discuss other purchase options at 1-800-639-3317.