Do I need to make a reservation?
Concord Coach Lines does not accept reservations. Please arrive 15-30 minutes before bus departure. Seating is on a first-come, first-served basis. Every effort will be made to accommodate all passengers during peak travel times. Tickets may be purchased in advance but do not guarantee a seat. Tickets are not time or date specific--they are good for a block of time.
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Yes. If you require assistance, please notify the driver and someone will be able to assist you to your next departure gate. Please be aware that there are baggage limits: two (2) bags and one (1) carry-on for a full fare ticket, and one (1) bag and one (1) carry-on for a half-fare ticket. For any excess baggage there will be a charge of $5 per bag. See Ticket Agent for excess baggage ticket. Please note: luggage cannot be left unattended or in the care of a Concord Coach Lines employee at any terminal or agency for safety and security reasons. If you are making connections to Greyhound, they have different baggage handling procedures. Call Greyhound at 1-800-231-2222 for more information.
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