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Are there bathrooms on the bus?
Yes. All coaches are equipped with a restroom in the rear of the coach.
 
Can I bring a bicycle on the bus?
Bicycles may be carried underneath the bus when there is sufficient room after all baggage has been loaded. Bicycles must be carried in a separate compartment or placed in such a way as to not damage any baggage. Bicycles in a box are preferred and will be carried with no problem. Please be advised that other carriers will only take a bicycle if it is in a box. We make an exception to unboxed bicycles only if there is sufficient room in the baggage compartments.
 
Do I have to move my own bags from bus to bus?
Yes. If you require assistance, please notify the driver and someone will be able to assist you to your next departure gate. Please be aware that there are baggage limits: two (2) bags and one (1) carry-on for a full fare ticket, and one (1) bag and one (1) carry-on for a half-fare ticket. For any excess baggage there will be a charge of $5 per bag. See Ticket Agent for excess baggage ticket. Please note: luggage cannot be left unattended or in the care of a Concord Coach Lines employee at any terminal or agency for safety and security reasons. If you are making connections to Greyhound, they have different baggage handling procedures. Call Greyhound at 1-800-231-2222 for more information.
 
Does Concord Coach Lines ever cancel service due to weather?
Generally, Concord Coach Lines does not cancel service to due weather unless driving conditions become a threat to the safety of our passengers. Weather cancellations are posted on our website as they become available. Cancellations are also obtained by calling our Information Center at 1-800-639-3317.