| Does Dartmouth Coach have a cell phone policy? Yes.
We discourage the use of cellular
phones on all Dartmouth Coach buses with the exception of those
situations where either a quick message or circumstances beyond
our control delays the arrival time of a passenger for a meeting
or travel connection. Dartmouth Coach requests that the use of
cell phones be limited out of respect and courtesy to fellow
passengers.
Can I bring my dog/cat/bird/etc. on the bus?
Federal regulations prohibit us from
carrying any and all animals except a service animal
accompanying a legally deaf, blind or disabled person.
Why do I have to show a photo I.D. to ride the bus?
Dartmouth Coach requires
a photo I.D. for all passengers traveling with an adult ticket.
We do not require identification for children under the age of
12 traveling with a parent or guardian, however, if they are
traveling alone, they will need a school I.D., passport, or copy
of their birth certificate. Children under the age of 17 with no
photo I.D. must be accompanied by an adult with a photo I.D.
upon purchasing a ticket. These are
security measures that we take in the event that there is an
emergency and allows us to assist officials in identifying who
traveled on a particular day. We do not generate passenger lists
for each bus, therefore, we require you to show your I.D. each
time you travel. This information is not stored in our system.
We print your name on the ticket to ensure that you are the
person traveling (see Ticketing Information).
If you have questions on acceptable forms of I.D. or special
circumstances, please contact Dartmouth Coach directly at
1-800-637-0123. Our
General
Information section of the website also contains this
information as well as a list of acceptable forms of
identification. Is smoking allowed on the
bus? No. Smoking is not allowed on any bus.
Are there restrooms on the bus? Yes. All Dartmouth
Coach buses are equipped with a restroom. Can I bring a
bicycle on the bus? Bicycles must be disassembled and
boxed. Bicycles are carried in the baggage compartment when
there is sufficient room after all other baggage has been
loaded. There is an additional charge. Do I have to move my
own bags from bus to bus? Yes. Drivers and ticket agents
are not required to lift/load luggage weighing in excess of
50lbs. See the ticket agent to weigh your luggage before
boarding the bus.
If you require assistance, please notify the driver and
someone can assist you to the next departure gate. Please be
aware that there are baggage limits: 2 bags and 1 carry-on for a
full fare ticket, and 1 bag and 1 carry-on for a child ticket.
If you are making connections to Greyhound, they have different
baggage handling procedures.
Visit the Greyhound website or call 1-800-231-2222 for more
information. Does Dartmouth Coach cancel service due to
weather? Generally, Dartmouth Coach does not cancel
service due to weather unless driving conditions become a threat
to passenger safety. Weather cancellations are posted on our
website as they become available. Cancellations can also be
obtained by calling the
Lebanon, NH terminal at 1-800-637-0123. |
