Customer feedback is always welcome, and we appreciate those passengers who take the time to let us know what was good or what can be improved about our service. Emails that include complaints or concerns will be forwarded to the appropriate department. Once a complaint or concern has been reviewed and investigated, we will send a reply, but please allow us additional time for this procedure.
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Find us on Facebook & Twitter |
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Find us on Facebook or follow us on Twitter! |
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Do I need to make a reservation? |
Seating is on a first-come, first-served basis. |
Concord Coach Lines does not accept reservations. Please arrive 15-30 minutes before bus departure. Seating is on a first-come, first-served basis. Every effort will be made to accommodate all passengers during peak travel times. Tickets may be purchased in advance but do not guarantee a seat. Tickets are not time or date specific - they are good for a block of time. |
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Call 1-800-639-3317 or 603-228-3300. The Concord Coach Lines Information Center is open from 5:00 am until 10:00 pm Sunday thru Friday and until 8:00 pm on Saturday. Our Customer Service Representatives are available to answer questions about Maine and New Hampshire bus schedules, bus fares, agency locations and general information about traveling with Concord Coach Lines.
For lost and/or damaged baggage claims, please call our Information Center and a Customer Service Representative will direct your call to the appropriate department.
Mailing Address:
Concord Coach Lines 7 Langdon Street Concord, NH 03301 |
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All email is answered Monday-Friday by a representative from Concord Coach Lines during the business day. For questions about schedules or fares, please note that our website contains up-to-date information and can often answer your question quicker than an email. This e-mail address is being protected from spambots. You need JavaScript enabled to view it
When emailing, please provide the following: location you are traveling from, location you are traveling to and the date you plan to travel. |
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