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Can I get a refund if I didn't use my ticket? |
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In most cases, yes. Greyhound "Advance Purchase" tickets are non-refundable. If you purchased a Concord Coach Lines round-trip ticket and only used one-way, the refund is less the one-way fare. Tickets purchased at one of our bus terminals can be refunded, unless the ticket specifically states "No Refund." Be sure to have the credit card you used, if any. Interline tickets (tickets beyond Concord Coach Lines) must be sent to Greyhound Bus Lines for a refund. If you believe that you hold a Greyhound ticket, please contact Greyhound at 1-800-231-2222 for refund information. For Concord Coach Lines tickets that do continue past our service area, include your name, address, phone number and a reason for refund and mail to: 7 Langdon Street, Concord, NH 03301. The refund process takes approximately 2-4 weeks. If you are unsure what type of ticket you have, call our Information Center at 1-800-639-3317. A refund application may need to be filled out if you have a manual ticket or if you do not wish to mail the information and tickets directly.
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